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Terms & Conditions
I want you to spend more time shopping than reading the small print so these are as simple as, but please note that we have a few legal bits and we may amend these terms at anytime so be sure to check these out when you shop here again.
Stock
We aim to have stock of all items advertised on the site. However, we may run out of stock at sometime. If this happens we will email you to provide an indication of the anticipated delivery time. At this time you can either opt to amend or cancel the order. Items that are offered at a reduced price may have limited stock available. If we have insufficient stock of a reduced price item following an order, we will endeavour to fulfil the order by obtaining new stock of the item. However, we cannot guarantee that the reduced price will apply to the new stock items. If this is the case we will email you with the revised price. At this time you can either opt to amend or cancel the order. If you wish to continue with the order the new stock would be deemed to be a Special Order and would not be subject to a refund or return under the Returns & Refund policy stated below.
Payment
We accept Cheque, Direct Credit & Credit Card (Visa & MasterCard). These payment options are seen at the checkout, so just follow the directions. All credit card payments are made through our hosted payment provider DPS (Direct Payment Solutions) who are a secure processing centre for all credit card processing. Please note for added security on Credit Card transactions we may call you back on the number provided at checkout to confirm the details. Please accept our apologies if this causes inconvenience to you or delays your delivery, but we consider this is a small price to pay for Credit Card fraud. If paying by Cheque or Direct Credit we will issue goods once funds have cleared.
Delivery
We aim to deliver within 2-3 days, anywhere in New Zealand, depending on stock availability, payment method, where you live and time of order. We aim to send out orders the day they are received, as long as it before 3pm. However, a number of our products are dispatched direct from our suppliers and these products may not be dispatched until the following day. Saturday, rural and International delivery can be arranged but this will incur an additional cost (see Freight below). Delivery time for items paid for by cheque or direct credit will be 2-3 days after funds clear. Delivery time to International destinations is dependant on location and is not included in the timeframe above. Delivery times are not applicable for orders made on public holidays or weekends. In these cases orders will be dispatched on the next available working day.
Most orders are dispatched with a track & trace number, however, some products dispatched by our suppliers are dispatched without a track & trace number.
If the order has not arrived in the specified timeframe we will help locate it, if you contact us. But, if provided, please try the track & trace number first, to see what is happening to the order. In any case, it is the Customer's responsibility to contact us if the product is delayed.
At this stage we will contact suppliers or the courier to locate the order. During this process we reserve the right to withhold a refund or to issue a replacement, unless we are satisfied that it has been lost.
Freight
To make life easy freight is calculated on amount spent. There are 5 bands: $0 - $14.99 ($2.50); $15 - $34.99 ($3); $35 - 49.99 ($5); $50 - $149.99 ($7) and above $150 it is free. So why not spend a bit more and get your order delivered for free! These prices apply to delivery in New Zealand only and are GST inclusive. If you require Saturday delivery please indicate this at checkout and a price will be added (Please add this if you make an order on Thursday afternoon or Friday and you need it for the weekend). If the order is required to a Rural Delivery address please check the Rural Delivery box. If you require International delivery (other than Australia ($25), Canada ($30), Germany ($30), Holland ($30), United Kingdom ($30) & United States ($30)) please save your order and email the delivery address to info@itsaboything.co.nz, so that we can respond with a calculation of the cost. (Due to the high risk of fraudulent orders, please note that we only accept orders from New Zealand or Australian addresses for delivery to an overseas address).
NB: We reserve the right to send an item by a more economical method if the cost of freight is prohibitive compared to the cost of the product purchased and the amount received for Freight. In particular, this applies to Beach Buddies which will be sent by normal post.
Returns & Refunds
If for some reason you are not satisfied with any product (except some items listed below) or it is faulty we will happily exchange the item, provide a gift voucher or provide a refund (excluding freight). However, if the item is being returned as unsatisfactory it must be returned in a merchantable condition e.g. with any packaging intact. Please contact us within 14 days of delivery (by phone or email) and we will email you the procedure for returning the product (just saves you time reading about it here). During the Christmas period (1st to 23rd December) we will extend this period to 14 days after Christmas Day to allow for Uncle Bob not liking his String underwear! Please note that all refunds will be credited minus the freight costs and in the same manner that the original order was placed i.e. if paid by Visa the amount will be credited by Visa to the same Credit Card number.
Please note that the cost of returning the goods is the Customer's liability unless they are faulty. Also, we do not accept returns for overseas orders unless the goods are faulty. The above does not apply if orders are undelivered in the specified timeframe (see Delivery above).
Excepted items - Foosball or Hockey Tables, Next Base items including DVD Players or accessories, Crosley Items such as Record Players & Juke Boxes, Coffee Machines, Canvas Clocks, Kangoo Jumps, Special Orders and reduced items.
Buying Online
Select the items you wish to purchase and go to checkout. If you’re a returning customer then simply logon. If you’re a new customer click on “New Customer” and complete the sign up process. A new account will be created so that you can check the status of your order, view your order history, and so on. All orders can be saved and returned to at a later date.
If you change your mind after you have selected a product but before you finalize your order at the checkout simply delete the product from the list.
To cancel an order once it has been submitted please phone us immediately and we may be able to cancel the order before it is shipped, otherwise refer to Returns & Refunds above.
Privacy
When you order, we need to know your name, email address, shipping address, billing address, and if paying by credit card, credit card number, and credit card expiration date. This allows us to process and fulfil your order and to notify you of your order status. Your contact details are saved and you are automatically enrolled as a BT Club member (click on ‘BT Club” tab at top of website to see what’s happening). This entitles you to receive promotional information from us from time to time. If you do not wish to receive any of our emails please click on this option at checkout.
NB: When signing up as customer and agreeing to receive promotional information, you agree that you have given us your express consent to receive electronic messages from us that promote our products.
Your details are kept for the BT club only so that you will can receive information from It's A Boy Thing about products or promotions in our newsletter.
The following is some legal stuff to read about privacy and jurisdiction.
Collecting Information: Whenever you access this website, It's A Boy Thing will collect the following types of information from you: -
- The IP address of your machine when connected to the Internet and the domain name from which you are accessing the internet;
- The operating system and the browser your computer uses and any search engine you are using;
- The date and time you are visiting;
- The URL's of the pages you visit, as well as any other information you may explicitly provide in the course of accessing the website, such as your name, gender, email address and other personal details such as telephone number.
Jurisdiction: Details contained on this website relating to Goods have been prepared in Accordance with New Zealand law and may not satisfy the laws of any other jurisdiction. We do not warrant that the details in this website concerning those Goods will satisfy the laws of any other jurisdiction. It is your responsibility to determine whether these details satisfy the laws of the jurisdiction where you reside (if that jurisdiction is outside New Zealand) and if the details do not satisfy the laws of your jurisdiction, you may not order any goods from this website.
Other Stuff
By signing up as customer you accept that we have the right to issue you with information or other correspondence by email in relation to our business in accordance with the Unsolicited Electronics Messages Act 2007. You are free to cancel this agreement by amending your customer details by loging on to your account on the It's A Boy Thing website or by responding to an email and including the words "No" in the subject.
Warranties are provided by the manufacturers and may vary depending on the item. If by any chance you have problems with an item during its warranty please contact the manufacturer or feel free to email us and we will help out where we can.
The Consumer Guarantees Act 1993 applies unless you are purchasing for Business purposes or it is an overseas order.
All prices shown are in New Zealand Dollars and are inclusive of GST, although GST is shown separately when you add products to your basket, and when confirming your order, so don’t suddenly think that you’ve got more money to spend.
Disclaimer: Inaccurate Information, Errors and Omissions
Some information on this website may contain typographical errors or other inaccuracies, or may be incomplete or not current. Unfortunately, such inaccurate information may relate directly to the price of a product, the description of a product or to its availability. We reserve the right to correct all such mistakes at any time without notice, even after an order was placed based on inaccurate information. We apologize in advance for any inconvenience or misunderstanding such errors might cause you.
Accuracy of content: While It’s A Boy Thing has endeavoured to take all reasonable and appropriate care in the preparation of the content of this website and has no reason to believe that any information contained on this website is inaccurate, It’s A Boy Thing does not warrant the accuracy, adequacy, or completeness of such information or that such information is error free. It’s A Boy Thing does not undertake to keep this website updated. It’s A Boy Thing does not accept liability for any loss or damage which may result directly or indirectly from reliance by you upon the accuracy or currency of information contained on this website including without limitation where such loss or damage is a result of or contributed to by the negligence of It’s A Boy Thing.
Contact Us:
Thank you and enjoy your shopping.
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